Refund policy

We want you to be completely satisfied with your purchase from our online store. If you're not happy with your order for any reason, you can return it within 30 days of receiving it. Please ensure that the items are unworn, undamaged, and in their original packaging with all tags intact. To initiate a return, please contact our customer support team at info@atelierragazzini.com with your order details and reason for return. Once your return is approved, you'll receive instructions on how to send the items back. Please note that return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part. Once we receive and inspect the returned items, we'll process your refund or exchange as per your preference.